> For the complete documentation index, see [llms.txt](https://docs-it.docbits.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-it.docbits.com/end-user-and-partner-section/end-user-section/ressources-and-support/user-support.md).

# Supporto utenti

{% embed url="<https://youtu.be/fQUIrp-qz9c>" %}
DocBits Support Ticket Tutorial: Report Bugs, Attach Files & Get Help Faster
{% endembed %}

### Supporto Utente <a href="#ikpwh4qbrq82" id="ikpwh4qbrq82"></a>

Qualora tu incontri delle sfide o abbia domande durante l'utilizzo di DocBits, ti preghiamo di consultare questo manuale utente o di contattare il nostro team di supporto per assistenza. Il nostro impegno è quello di fornire un'esperienza senza intoppi per tutti gli utenti. Basta fare clic sul pulsante di supporto nella tua app DocBits e potrai creare un ticket di supporto.

<figure><img src="/files/neWXSVRj2pUyYcnRUtGv" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/E1j4ZnpMhOaKhzHgcsX4" alt=""><figcaption></figcaption></figure>

Puoi anche contattarci tramite la nostra pagina FELLOWPRO:

{% embed url="<https://fellowpro.com/de/fellow/kontakt-fellowpro-ag/>" %}

All'interno della Schermata di Validazione puoi creare direttamente ticket per il documento specifico e includere uno screenshot del problema. Basta fare clic sul pulsante "Crea ticket", si apre la finestra di supporto e puoi iniziare immediatamente.

<figure><img src="/files/q7CVQSzByOxeD280AuUh" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/qntFFSgDqdphXChHo4MJ" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs-it.docbits.com/end-user-and-partner-section/end-user-section/ressources-and-support/user-support.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.